A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...

NATO has been in crisis since the moment it was founded. The alliance has weathered more than a dozen severe episodes of disagreement among members over money, strategy, military operations, nuclear ...

China is increasingly embracing the mantle that comes with being a global superpower. Its rise is forcing the rest of the world to assess its credentials as a potential hegemon and a provider of ...

Our health care systems do not have the support in place required to accommodate people living with chronic illness ...